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Question 37 : WD CIA 3

Question: 37 Which of the following is (are) true about strategic drivers that help determine the outcome of an organization’s strategy?

  1. New technologies create opportunities for improvement and competitive advantage.
  2. Customer relationship management (CRM) is a term that refers to practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
  3. Information systems (IS) has become a strategic driver in most, if not all, organizations.
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